Data protection
Privacy Policy
This Privacy Policy explains how Infintech Europe collects, uses, stores, and protects personal information when you browse our website, request proposals, register for training, or communicate with our team.
Who We Are
Infintech Europe provides public training courses, tailored in-house training, and professional development services. For the purposes of this policy, Infintech Europe is the organization responsible for deciding how your personal information is used in connection with this website and our training operations.
If you have a privacy question, want to update your details, or would like us to review a request relating to your personal data, you can contact us at info@infintech.eu.
Information We Collect
We may collect personal information directly from you, from your employer or booking contact, and from your interactions with our website. The information we collect depends on how you engage with us.
- Identity and contact details such as full name, company, job title, email address, phone number, and country.
- Registration and invoicing details such as participant names, billing contact details, invoice addresses, VAT numbers, and course selections.
- Operational information such as enquiry messages, support requests, attendance records, course preferences, and communication history.
- Technical and usage information such as browser type, device information, pages visited, referral sources, and approximate usage analytics.
How We Use Information
We use personal information to operate and improve our training services, respond to requests, process registrations, issue invoices and certificates, and maintain appropriate business records.
- To answer enquiries and recommend suitable courses or delivery formats.
- To process registrations, quotations, invoices, participant records, and training administration.
- To communicate updates about schedules, venues, joining instructions, materials, payments, and certificates.
- To manage client relationships, improve service quality, and monitor website performance and security.
- To comply with legal, accounting, audit, and record-keeping obligations.
Your Rights
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct inaccurate data, request deletion where appropriate, object to certain processing activities, or ask for restrictions on how your information is used.
We may ask you to verify your identity before acting on a request. If a request relates to training registration made by your employer or another booking contact, we may need to coordinate the response with the relevant organization.
Security and International Delivery
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, or misuse. No online system is completely risk free, but we aim to apply security measures proportionate to the nature of the information we process.
Because we operate internationally and deliver training across multiple countries and formats, personal information may be processed in different jurisdictions where appropriate for website hosting, administration, communication, or service delivery.
Contact Us About Privacy
For any privacy-related request, please contact Infintech Europe at info@infintech.eu. If your enquiry relates to a specific registration or invoice, include the relevant course title, participant name, or reference number so we can review it efficiently.